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September 2001

Features

New Cost Factors Spur Interest in Eastern Europe

 W hen SYKES, a world leader of customer care management (CRM) solutions, decided to locate a call center in Sveg, Sweden, the decision was based on the fact that SYKES could service all of Scandinavia from this low-cost, remote location. SYKES typically locates facilities in remote areas. Helping Sveg land the facility was a young, […]

Real Estate Services: Connectivity Drives a New Strategic Alliance

Connectivity Drives a New Strategic Alliance Cushman & Wakefield (C&W) has signed a unique strategic alliance with American Fiber Systems (AFS), Rochester, N.Y., a leading provider of dark-fiber-optic communications networks — fiber-optic cable without electronics equipment attached. The alliance calls for Cushman & Wakefield to negotiate arrangements that allow for the interconnection of AFS’s dark […]

Tech Conference Takes the Real Estate Industry’s Digital Pulse

 D ALLAS — Visitors to the Adam’s Mark Hotel in mid-June couldn’t be faulted for wondering if a new baby boom was under way in the commercial real estate industry. Most of the speakers at the Realcomm conference held here had something to say about the importance of adoption. They were referring, of course, to […]

A Call Center Research Alliance Burnishes Small Cities’ Allure

CB Richard Ellis’s Call Center Solutions Group, based in Phoenix, is teaming up with an academic expert on call center operations data to quantify the synergies and savings companies can realize by looking outside metro areas for suitable labor pools. CB Richard Ellis’s James J. Trobaugh III, an expert on siting call centers, explains how […]

Johnson Controls Office Occupancy Costs Index, Q2 2001

Welcome to the 2nd Quarter 2001 Johnson Controls USA Office Occupancy Costs Index, which provides a snapshot guide to the cost of providing and operating property and facility management services in the USA.         This cost index briefing is published twice a year and has become a powerful and dynamic business reference […]

Behind Boeing’s Flight Plan

W hen Boeing Co. touches down in Chicago and opens its new headquarters on Sept. 4, the world’s largest aerospace firm will teach corporate asset managers everywhere a valuable lesson: Don’t be afraid to leave home. Rather, base every real estate decision according to how your company is structuring itself for the future.     […]

Power Lunch: New Perspectives on Energy and the Site Location Challenge

S ite selectors throughout North America will long recall 2001 as the year energy cost and availability moved to the top of their location criteria lists. Not long ago, it was virtually taken for granted that affordable and abundant electricity was within reach of any new project location that made the short list. Property asset […]

Top 10 Utility Companies of 2000

W ith the current state of affairs in California and the success of the Julia Roberts’ Oscar vehicle Erin Brockovich, utilities were not seen in the best light in 2000. But those in the corporate real estate field know better. They realize the important role utilities play in site selection and expansion.       […]

Telecommunications: Lighting Up the Sewers

 S ILVER SPRING, Md. — The founder of a two-year-old company near the nation’s capital says he’s discovered a way to solve the so-called “last mile” barrier to fiber optic connectivity. The solution, he says, is to get down and dirty.         Using a device called a SAM — sewer access module […]

The Real Estate Legacy of the Dot

Ron Starner  C orporate real estate executives who think they have nothing to learn from the boom-and-bust era of New Economy companies should think again. “The real estate legacy of the dot-com era will outlive many of the start-ups that have now collapsed,” says Jacques N. Gordon, international director of LaSalle Investment Management Inc. in […]

IDRC Abstracts

Abstracts of major presentations of the International Development Research Council (IDRC), the world’s pre-eminent corporate real estate association. “Strategies for Managing Through the Economic Downturn,” Pacific Northwest World Congress, May 14, 2001: Remaining competitive in the global marketplace requires a company to hire and keep the best workers, says Jacques Gordon of LaSalle Investment Management. […]

New Research Charts a Cyber Course for Brokers

 D ALLAS – If the financial securities industry is any indication, traditional brokerage models are in for a rude awakening. The success of online trading services for institutional and individual investors should not be lost on brokers in other industries, including the commercial real estate industry, where brokers are facing inevitable change in how they […]

Northern Ireland Defends Turf As EU Investment Site

 B elfast is struggling to regain its footing as one of Europe’s most inexpensive locations for foreign companies as the U.S. economic slowdown dampens Yankee investor enthusiasm Europewide. After a boom year 2000, uptake of new office space in Belfast fell in the first half of this year to an estimated 185,000 sq. ft. (17,187 […]

Why Canada Beckons

Site Selection Managing Editor Mark Arend recently met with Canada’s new consul general in Atlanta, Astrid Pregel, who takes charge of her nation’s economic interests in an increasingly important U.S. region to Canada. The southeastern United States is in the geographic center of what may soon be a free trade zone covering all of the […]