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World Reports

Mercer Survey Ranks the Best Global Cities for Quality of Life, Infrastructure: European metros dominate both rankings.

Vienna retains the top spot as the city with the world’s best quality of living, according to the Mercer 2012 Quality of Living Survey. Zurich and Auckland follow in second and third place, respectively, and Munich is in fourth place, followed by Vancouver, which ranked fifth. Düsseldorf dropped one spot to rank sixth, followed by Frankfurt in seventh, Geneva in eighth, Copenhagen in ninth, and Bern and Sydney tied for tenth place.

In the United States, Honolulu (28) and San Francisco (29) are the highest-ranking cities, followed by Boston (35). Chicago is ranked 42nd, while Washington, D.C., is ranked 43rd. Detroit (71) is the lowest-ranking of the U.S. cities that Mercer surveys.

Mercer conducts this survey annually to help multinational companies and other organizations compensate employees fairly when placing them on international assignments. Mercer’s Quality of Living reports provide valuable information and hardship premium recommendations for many cities throughout the world. Mercer’s Quality of Living index list covers 221 cities, ranked against New York as the base city.

This year’s ranking separately identifies the cities with the best infrastructure based on electricity supply, water availability, telephone and mail services, public transportation, traffic congestion and the range of international flights from local airports. Singapore is at the top of this index, followed by Frankfurt and Munich in second place. Copenhagen (4) and Düsseldorf (5) fill the next two slots, while Hong Kong and London share sixth place.

The highest-ranking U.S. cities on the city infrastructure list are Atlanta (13), Dallas (15), Washington, DC (22) and Chicago (28).

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Munich, Germany, ranks 3rd in infrastructure.

“In order for multinational companies to ensure their expatriates are compensated appropriately and an adequate hardship allowance is included in compensation packages, they must be aware of current events and local circumstances,” said Slagin Parakatil, senior researcher at Mercer. “Factors such as internal stability, law enforcement effectiveness, crime levels and medical facilities are important to consider when deciding on an international assignment, and the impact on daily life that could be encountered by the expatriate in overseas placements.”

Mr. Parakatil continued, “Infrastructure has a significant effect on the quality of living that expatriates experience. While often taken for granted when functioning to a high standard, a city’s infrastructure can generate severe hardship when it is deficient. Companies need to provide adequate allowances to compensate their international workers for these and other hardships.”