Lenovo Group last week opened this shared services center in Bengaluru, beginning with 125 employees and aiming to employ eight times that total within a few years. “The facility, which will serve Lenovo’s customers globally, includes a Network Operating Centre (NOC) and Security Operation Centre (SOC),” the company said, and is designed to deliver Remote Infrastructure Managed Services (RIM). “Our new Shared Support Center reflects Lenovo’s commitment to collaboration, harnessing India’s exceptional tech talent to support and serve global markets,” said Shailendra Katyal, managing director, Lenovo India. “This strategic infrastructure investment is poised to drive exponential growth, offering cutting-edge solutions and services while solidifying Lenovo position in India as a prominent global tech hub. We take pride in contributing to the Nation’s progress and job creation, while also empowering businesses worldwide with advanced services and support capabilities.” Lenovo has manufacturing and R&D hubs already set up in India and made over 5 million devices in the country last year. The company’s India site portfolio includes manufacturing for PC, tablets and mobile phones, a development center for Cloud/Software and 24/7 services support.
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