New Partnership To Supply Benchmarking Data The CB Richard Ellis Call Center Solutions Group (www.cbre.com), Phoenix, has formed a partnership with Dr. John Anton, an e-business expert at the Purdue University Center for Customer-Driven Quality and BenchmarkPortal, Inc., a call center benchmarking firm (www.BenchmarkPortal.com). “As our two groups join forces, we will analyze and evaluate […]
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